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HIPAA/LAW: Special Edition
June 2003


"Use and Disclosure of PHI for Service Evaluation"

by Steve Fox & Rachel Wilson, Esqs., Pepper Hamilton LLP

QUESTION: I am a field paramedic working for an ambulance company that is not affiliated with any particular hospital. After providing treatment to critical patients we often follow-up with the hospital in order to evaluate the quality of our services. This practice is a vital educational tool and enhances our ability to provide more effective and efficient care. Is this use and disclosure of protected health information ("PHI") permitted under the HIPAA Privacy Rule (the "Privacy Rule")?

ANSWER: Generally, yes. Subject to certain limitations, hospitals are permitted under HIPAA to disclose PHI to another covered entity in support of the health care operations of that covered entity. Assuming that the ambulance service is a covered health care provider, the practice you describe is permissible under the Privacy Rule.

Under the Privacy Rule, a covered entity may disclose PHI to another covered entity in support of certain health care operations of the entity receiving such PHI. These disclosures are permitted only in those instances where each entity has (or had) a relationship with the individual who is the subject of the PHI being requested. In addition, the health care operations that are supported by the disclosure must relate to: (i) quality assessment and improvement activities; (ii) certain population-based activities including, but not limited to, activities related to the reduction of health care costs; (iii) the evaluation or review of the performance, competence, or qualifications of health care professionals, (iv) training programs; or (vii) accreditation, certification, licensing, or credentialing activities.

It is equally important to remember that the minimum necessary rule applies to these types of disclosures. Hospitals are permitted to disclose only the minimum amount of PHI necessary for the ambulance service to conduct its quality assessment and evaluation activities. Because the ambulance service routinely makes these requests, the hospitals served by the ambulance provider are required to implement a standard protocol for responding to such requests in order to insure that only the minimum amount of PHI necessary is disclosed. The ambulance service can be of assistance in this regard by developing a standard request form for this purpose. The form should require specific information (e.g., diagnosis, outcome, length of stay) and should be narrowly tailored so that the hospital is only required to disclose that information that will assist the ambulance provider to evaluate its quality of care.

Read past HIPAA Legal Q/A articles.


Steve Fox, Esq., is a partner at the Washington, DC office of Pepper Hamilton LLP, www.pepperlaw.com. This article was co-authored by Rachel H. Wilson, Esq., an associate of Pepper Hamilton LLP. They may be reached at foxsj@pepperlaw.com.

Disclaimer: This information is general in nature and should not be relied upon as legal advice.

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