NCVHS Examines Effect of the Privacy Rule on Fundraising
September 2, 2004
The Honorable Tommy G. Thompson
Secretary
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Washington, DC 20201
Dear Secretary Thompson:
As part of its responsibilities under the Health Insurance Portability
and Accountability Act of 1996 (HIPAA), the National Committee on
Vital and Health Statistics (NCVHS) monitors the implementation
of the Administrative Simplification Provisions of HIPAA, including
the Standards for Privacy of Individually Identifiable Health Information
(Privacy Rule). The Subcommittee on Privacy and Confidentiality
of the NCVHS held hearings in Washington, D.C., on July 14, 2004.
The hearings were intended to gather information about the effect
of the Privacy Rule on fundraising, marketing, and media access.
This letter conveys the Committee’s findings and recommendations
on the impact of the Privacy Rule on fundraising.
At hearings before the compliance date, witnesses predicted that
prohibiting disclosure of patient service department information
would adversely affect the fundraising activities of many nonprofit
health care institutions. In particular, large general hospitals
would be unable to target specialized fundraising efforts to patients
who were treated, for example, in their ophthalmology or cardiology
departments. By contrast, specialty hospitals, by their very nature,
would have this information. In a prior letter to the Department,
we raised the issue of possible negative implications for fundraising
of not permitting the disclosure of patient service department information.
At our July 2004 hearing, we invited witnesses who previously testified
(before April 2003) to address the effects of the Privacy Rule on
fundraising. We also received written comments from a leading health
privacy advocacy group. The witnesses testifying orally said that
their experience with the Privacy Rule had confirmed their fears
about the likely consequences of the Rule.
One witness, representing the Association for Healthcare Philanthropy
(AHP), stated that its member organizations were required to hire
additional staff and incur additional costs to comply with the Privacy
Rule. The witness further indicated that annual contributions dropped
from $8 billion in 2001 to $5.9 billion in 2003. Although it is
not clear precisely how much of this decrease is attributable to
the Privacy Rule, the witness testified that the Privacy Rule had
a substantial effect. Further, the witness provided statistics indicating
that general solicitations (as are permitted without additional
patient authorization under the Privacy Rule), account for less
than one percent of all donations.
Another witness, representing a major academic medical center,
testified that while the impact of the Privacy Rule is not entirely
known (because giving is based on long term relationships developed
with donors), recent statistics show that individual contributions
have dropped from 70% to 56% of all contributions collected.
Both witnesses stated that fundraising organizations have historically
been very sensitive to patient privacy considerations, resulting
in few cases where patient privacy complaints have arisen, even
though fundraisers had previously been privy to information that
is no longer available due to the Privacy Rule. The witnesses recommended
that information regarding the patient’s department of service
should be available for fundraisers without the need for additional
authorization.
Testimony at the hearing indicated that the current prohibition
on disclosing patient service department information for fundraising
results in only minimal privacy protection for patients. For example,
directory information routinely discloses room locations, and the
location of a patient’s room often indicates that the patient
is being treated on a surgical, oncology, or similar unit of the
hospital. Thus, patient service department information is now widely
available to the public, including fundraising staff, unless the
patient has opted out of the hospital directory.
The written testimony from the Georgetown University Health Privacy
Institute emphasized the importance of patient control over their
protected health information. The testimony argued that health care
providers should obtain a prior authorization from patients to use
department of service information in fundraising. An alternate approach
would inform patients in the notice of privacy practices that department
of service information may be used in fundraising and permitting
patients to opt out of fundraising.
Based on the oral and written testimony, NCVHS recommends the following:
HHS should allow covered entities and institutionally related foundations
to use information related to the patient’s department of
service for fundraising activities without the requirement to secure
a patient’s authorization.
Department of service information should apply only to broad designations
(e.g. surgery, oncology, but not narrower designations), and the
Privacy Rule should retain the prohibitions on disclosure of information
relating to diagnosis and treating physician.
The covered entity’s notice of privacy practices should inform
patients that their department of service information may be used
in fundraising, and patients should be afforded the opportunity
to decline to permit their department of service information to
be disclosed for fundraising or to opt out of all fundraising contacts.
We appreciate the opportunity to offer these comments and recommendations.
Sincerely,
/s/
John R. Lumpkin, M.D., M.P.H.
Chairman, National Committee on Vital and Health Statistics
Cc: HHS Data Council Co-Chairs
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