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Standards for Electronic Healthcare
Claims Attachments

H. Requirements (Health Plans, Covered Health Care Providers and Health Care Clearinghouses)

Health plans would be required to be prepared to receive and send only the standards specified in § 162.1915 and § 162.1925 for the identified transactions. No other electronic transaction format or content would be permitted for the identified transactions. We intend for covered entities to use the standard transactions and the approved attachment specifications as they apply to the six named attachment types.

The use of the standard electronic health care claims attachments would not preclude the health plan from using other processes or procedures to verify the information reported in the attachment documentation.

Under the proposed rule, health plans may continue to use manual processes (such as paper forms, letters, faxes, etc.) to request additional documentation from a health care provider, even for the attachment types listed in this proposal. However, whenever such a request is made electronically, it must be made using the standard. Furthermore, if the health care provider asks that the transaction be sent using the standard, the health plan must comply.

As stated earlier, it is possible that multiple AIS apply to a particular electronic claim attachment request. The clinical reports, medications, and laboratory results AIS could be used to request additional information about any service in a particular claim. However, the ambulance, emergency department, and rehabilitation services AIS can only be used to request information about the specific type of services to which they refer. When the ASIG developed the first set of attachment types, three were for specific types of services—ambulance, emergency department, and rehabilitation. Since those services often necessitated tests and reports, the supporting attachment specifications—laboratory results clinical reports and medications—were created. These latter specifications also represented claim types that were subjected to additional documentation requests in their own right, so the six together were a practical fit. Thus, for example, if a health plan needs additional information about an ambulance service, and needs information about the medications an individual is taking in order to adjudicate the ambulance claim, both the ambulance and medication AIS would be used and sent within the same X12N transaction.

Covered Health Care Providers

We would require covered health care providers to be prepared to receive and send the standards specified in § 162.1915 and § 162.1925 for the specific electronic health care claims attachment transactions, if they choose to receive and send requests and responses electronically for any of the six proposed attachments. No other electronic formats would be permitted for these specific business purposes. For information required for other business purposes, the standards proposed here would not limit the type and format of electronic or paper transaction could be used. Health care providers generally have the option of using paper as their regular mode of communication. Any information requested after the claims adjudication process, such as for postadjudication medical review or quality assurance review, would not be subject to the standards proposed here. In either case, covered health care providers would continue to have the option of using electronic or manual means of conducting business, including responding to a request for attachment information electronically or on paper. However, if they choose to respond electronically to an attachment request for which a standard has been adopted, that standard would have to be used.

Any electronic attachments covered by the rule and that accompany a new claim would have to be submitted based on an advanced instruction from the receiving health plan. These "unsolicited" electronic attachments
should not be sent without prior agreement or understanding between trading partners.

Health Care Clearinghouses

Health care clearinghouses would be required to be prepared to receive and send only the standards specified in §162.1915 and §162.1925 for the specific electronic health care claims attachment transactions, or to translate proprietary information from their clients into standard format for retransmission. Health care
clearinghouses must already comply with the requirements set out in §162.930, adopted by the Transactions Rule.

1. Additional Information Specification (AIS) Uses: Attachment Types That May Be Used for Any Service

The proposed rule would require that attachment requests, responses, and the AIS be used in the following situations, when the transaction is being conducted electronically:

a. Clinical Reports

Used when the health plan is requesting, or the health care provider is supplying, clinical report information needed to support the adjudication of a claim for any service. The request may cover a wide variety of questions that require information from clinical reports, such as surgical and diagnostic procedures and discharge summaries.

b. Laboratory Results

Used when the health plan is requesting, or the health care provider is supplying, information on laboratory results needed to support the adjudication of a claim for any service. The request may cover the entire set of laboratory tests, from allergy to toxicology.

c. Medications

Used when the health plan is requesting, or the health care provider is supplying, information on medication information needed to support the adjudication of a claim for any service. The request may cover medications administered during a service, medications sent home with the individual, or medications currently being taken by the individual.

2. Additional Information Specification (AIS) Uses: Attachment Types for Specific Services

a. Rehabilitation Services

Used when the health plan is requesting, or the health care provider is supplying, rehabilitation services information needed to support the adjudication of a claim that includes one or more of the nine disciplines designated for rehabilitation services (for example, occupational therapy, cardiac rehabilitation, or substance abuse therapy).

b. Ambulance Services

Used when the health plan is requesting, or the health care provider is supplying, information needed to support the adjudication of a claim that includes ambulance services.

c. Emergency Department

Used when the health plan is requesting, or the health care provider is supplying, information needed to support the adjudication of a claim that includes emergency department services.

3. Maximum Data Set

Each AIS is considered to include the maximum data set for each of the named electronic attachment types. We propose to prohibit health plans from asking for additional data beyond those that are specified in the AIS for that service. Four of the attachment specifications (ambulance services, emergency department, medications, and rehabilitation services) have a finite set of LOINC codes that can be used to ask the questions (request the information) for those services. The specifications for Laboratory Results and Clinical Reports do not contain pre-defined lists of codes because clinical developments in those two areas necessitate the ability to use and request information about new tests and reports. Any of the laboratory and clinical reports codes in the LOINC database could be used for these requests and responses.

The proposed AIS documents were drafted several years ago when business practices related to health care claims attachments were likely different than they are today. Therefore, the electronic health care claims attachment data elements, questions, and the cardinality of these elements must be validated for each specification. It is imperative that each AIS be thoroughly reviewed by covered entities to ensure that the proposed data set meets current and projected future business needs. Thus, we ask that during the comment period, health plans and health care providers engage fully in the process of evaluating this maximum data set and the required, situational, and optional elements, and provide us with comments on these issues.

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